Shipping Policy
At Mitchell and Son Body Armor Outlet, we are committed to ensuring your order is delivered safely and promptly. Below, you will find our shipping policies to help guide you through the process.
1. **Processing Time**
- Orders are typically processed within **1-2 business days** after receiving payment, excluding weekends and holidays.
- Once your order is processed, you will receive a confirmation email along with tracking information.
2. **Shipping Methods**
- We offer various shipping methods to suit your needs. Shipping options available during checkout include:
- **Standard Shipping**: Estimated delivery within 5-7 business days.
- **Expedited Shipping**: Estimated delivery within 2-3 business days.
- **Overnight Shipping**: Next business day delivery (available only on certain items).
- Shipping fees are calculated based on your location and the shipping method you select.
3. **Free Shipping**
- We offer **free standard shipping** on orders over $500 within the contiguous United States. This offer is valid on most products, but some restrictions may apply.
4. **International Shipping**
- We currently ship to select international destinations. International shipping fees will be calculated at checkout, and the customer is responsible for any customs duties or taxes that may apply in their country.
- Delivery times for international orders vary depending on the destination but generally range between 7-21 business days.
5. **Shipping Restrictions**
- We are unable to ship certain items, such as those restricted by local laws or regulations, to specific locations. Please check the product details to ensure that the item can be shipped to your address.
- At this time, we do not offer shipping to PO boxes or APO/FPO addresses.
6. **Order Tracking**
- After your order is processed and shipped, you will receive an email containing a tracking number. You can use this number to track your order directly on the shipping carrier’s website.
7. **Address Accuracy**
- Please ensure that the shipping address you provide is correct. We are not responsible for any delays or issues caused by incorrect or incomplete address information.
- If you need to change the shipping address after your order has been placed, please contact our customer service team as soon as possible. Once an order has shipped, we are unable to modify the shipping address.
8. **Damaged or Lost Shipments**
- If your order arrives damaged or if you suspect it has been lost during shipping, please contact us within **5 business days** of receiving the package. We will work with the shipping carrier to resolve the issue.
9. **Customer Service**
- If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team at **[contactus@mitchellandsonbodyarmor.com]**. We are here to assist you!